LimeSpot App

How to use LimeSpot App

Ryanna avatar Stephanie Branco Malago avatar Michelle avatar +3
85 articles in this collection
Written by Ryanna, Stephanie Branco Malago, Michelle and 3 others
Setup and Configuration

How to install LimeSpot App on Shopify Platform?

Installing LimeSpot onto your Shopify store is super easy!
Ryanna avatar
Written by Ryanna
Updated this week

How to install LimeSpot App on BigCommerce Platform?

Installing LimeSpot onto your BigCommerce store is super easy!
Ryanna avatar
Written by Ryanna
Updated this week

How to access LimeSpot Admin Panel?

Learn how you can access the LimeSpot Admin Panel
Ryanna avatar
Written by Ryanna
Updated over a week ago

Create a LimeSpot Account

Learn how to create a LimeSpot Account.
Ryanna avatar
Written by Ryanna
Updated over a week ago

How to select your Segments?

Select the 'Segments' of your products so we can analyze your store better.
Michelle avatar
Written by Michelle
Updated this week

How to select the best recommendation boxes settings to start with?

Select the best recommendation boxes settings for your store...
Michelle avatar
Written by Michelle
Updated over a week ago

What to check on Preview mode?

Check the styles, placements, images and alignments of the recommendation boxes...
Michelle avatar
Written by Michelle
Updated over a week ago

Questions about your setup?

Learn more about Personalizer setup.
Stephanie Branco Malago avatar
Written by Stephanie Branco Malago
Updated over a week ago

How to select the best color, font style and design of the recommendation boxes?

We suggest to use the settings that you have in your Shopify theme so that the recommendation boxes look good with your theme...
Stephanie Branco Malago avatar
Written by Stephanie Branco Malago
Updated this week

How to enable/disable the recommendation boxes?

Learn how to enable/disable our Intelligent Product Recommendation boxes on your store.
Stephanie Branco Malago avatar
Written by Stephanie Branco Malago
Updated this week

How to choose the best placement for the recommendation boxes?

Best placements to maximize the use of the recommendation boxes and increase your revenue...
Frederick avatar
Written by Frederick
Updated over a week ago

How do I publish Personalizer app to my live store?

​To publish Personalizer on your live store, you will have to 'Activate' your subscription with our app.
Frederick avatar
Written by Frederick
Updated this week

What is the difference between "Save" and "Publish"?

Once you have made the desired changes on your box designer, you can either Save or Publish the changes you have made.
Michael Torres avatar
Written by Michael Torres
Updated this week

Is my Personalizer App active in my live store?

How can you tell if the Personalizer App is active or not in your online store...
Frederick avatar
Written by Frederick
Updated over a week ago

How to hide products from the recommendation boxes?

In order to hide specific products from our recommendation boxes, please follow these steps.
Michael Torres avatar
Written by Michael Torres
Updated this week

How to Change the Upsell Message?

Learn more about how to change the upsell message.
Michael Torres avatar
Written by Michael Torres
Updated over a week ago
Performance Optimization

Should I use Most Popular or Trending Items?

The algorithm for the Most Popular and Trending recommendation boxes generate data in slightly different ways.
Ryanna avatar
Written by Ryanna
Updated this week

Should I use Related Items or Cross-sell?

Related Items are auto-generated by default, whereas the Cross-sell box requires manual selection of products.
Ryanna avatar
Written by Ryanna
Updated this week

Should I use Carousel or Grid Style?

Learn more about the different styles of recommendation boxes.
Ryanna avatar
Written by Ryanna
Updated this week

How to maximize the Upsell performance?

Find out more about the Upsell feature...
Michelle avatar
Written by Michelle
Updated over a week ago

How to maximize the Cross-sell performance?

Manually pick the cross-sell items for your products to maximize the performance.
Michelle avatar
Written by Michelle
Updated this week

What Is A Upsell/Cross-sell Recommendation Box?

LimeSpot Personalizer's Upsell and Cross-sell recommendation boxes are a great addition to any store.
Michelle avatar
Written by Michelle
Updated this week

How to Manually Select Upsell/Cross-sell Items?

A guide on how to manually select specific Upsell/Cross-sell items for a single product or multiple products.
Stephanie Branco Malago avatar
Written by Stephanie Branco Malago
Updated over a week ago

How to Arrange the Order of Cross-sell/Upsell Items?

A guide on how to change the order of Cross-sell/Upsell items in the recommendation boxes
Stephanie Branco Malago avatar
Written by Stephanie Branco Malago
Updated over a week ago

How to Delete the Cross-sell/Upsell relation of a Product?

A guide on how to remove the cross-sell & upsell relation from a product.
Frederick avatar
Written by Frederick
Updated over a week ago

How do I change my Recommendation Box Placement?

Follow this guide to learn how to move the boxes around inside the box designer.
Frederick avatar
Written by Frederick
Updated this week

How to add your Recommendation Boxes to other websites?

Have other websites you want the recommendation boxes to show...
Frederick avatar
Written by Frederick
Updated over a week ago

How is my product performing in the recommendation boxes?

Curious to see how individual products perform? Here's how to check.
Michael Torres avatar
Written by Michael Torres
Updated over a week ago

How to use the A/B Testing feature?

Learn how to use the A/B Testing feature in Personalizer
Michael Torres avatar
Written by Michael Torres
Updated over a week ago
FAQ

What sale is considered a LimeSpot Driven Sale?

Learn how LimeSpot considers a sale to be LimeSpot Driven.
Ryanna avatar
Written by Ryanna
Updated over a week ago

How to create Intelligent Product Pages?

To be able to create your Intelligent Product Pages, you have to create a new page and add a grid view of our recommendation boxes.
Ryanna avatar
Written by Ryanna
Updated this week

How are LimeSpot analytics generated?

The LimeSpot analytics are generated by tracking the behaviour of the online shopper in the online store.
Ryanna avatar
Written by Ryanna
Updated this week

Why do some of my products have incorrect information displaying?

If you see that your product's title or price information is incorrect, we have a quick fix!
Ryanna avatar
Written by Ryanna
Updated this week

Do the recommendation boxes affect my page load?

We render our recommendation boxes after the page loads so we do not have an effect on your store's page speed.
Ryanna avatar
Written by Ryanna
Updated this week

Why isn't the You May Like recommendation box showing up?

Did you publish to your store but the You May Like box isn't showing? Here's why.
Michelle avatar
Written by Michelle
Updated over a week ago

Why isn't the Frequently Bought Together recommendation box showing up?

Did you publish to your store but the Frequently Bought Together box isn't showing? Here's why.
Michelle avatar
Written by Michelle
Updated over a week ago

Why isn't the Cross-Sell recommendation box showing up?

Did you publish to your store but the Cross-Sell box isn't showing? Here's why.
Michelle avatar
Written by Michelle
Updated over a week ago

Why isn't the Recently Viewed recommendation box showing up?

Did you publish to your store but the Recently Viewed box isn't showing? Here's why.
Michelle avatar
Written by Michelle
Updated over a week ago

Why isn't the Related Items Recommendation Box Showing Up?

If your store has 1500+ products, the related items algorithm works differently.
Michelle avatar
Written by Michelle
Updated this week

How do I change the title of a recommendation box?

How to change or edit recommendation box titles
Stephanie Branco Malago avatar
Written by Stephanie Branco Malago
Updated over a week ago

How to Translate Personalizer's Components?

Learn how to translate some of Personalizer's components such as the box title, sale sign, and add to cart button.
Stephanie Branco Malago avatar
Written by Stephanie Branco Malago
Updated this week

How to Edit the Sale Tag?

The sale tag is shown on our boxes by default and you can customize the look of it through the box designer.
Stephanie Branco Malago avatar
Written by Stephanie Branco Malago
Updated this week

How to select Cross-sell & Up-sell fallback?

If you have not manually selected items to show up on your Cross-sell or Up-sell box, there is a fallback option.
Stephanie Branco Malago avatar
Written by Stephanie Branco Malago
Updated over a week ago

Does LimeSpot’s Personalizer app support Internet Explorer?

LimeSpot Personalizer is unable to support Internet Explorer.
Frederick avatar
Written by Frederick
Updated this week

Why does the Box Designer/Live Preview show incorrect recommendations?

Recommendations inside the Box Designer/Live Preview are only sample items and are not based on actual data.
Frederick avatar
Written by Frederick
Updated this week

What to do when my store is password-protected?

You can use LimeSpot Personalizer with your password-protected store.
Frederick avatar
Written by Frederick
Updated this week

Why is my product inventory not updated through LimeSpot?

Read on to learn how to update your product inventory inside LimeSpot's Product Tools.
Frederick avatar
Written by Frederick
Updated this week

Why do I still see the recommendation boxes after I uninstall?

The reason behind this is because we wait for Shopify's webhooks to update our system on your store's information...
Michael Torres avatar
Written by Michael Torres
Updated over a week ago

Some recommendations seem unrelated or out of place. Why is this and how can I fix it?

Selecting the wrong segments can cause our product recommendations to not be very accurate.
Michael Torres avatar
Written by Michael Torres
Updated this week

How to Change the Number of Items Per Recommendation Box?

A guide on setting the number of items to display in the boxes.
Michael Torres avatar
Written by Michael Torres
Updated over a week ago

How to disable the product reviews?

Here are the instructions to enable/disable the “Reviews” on the items inside the recommendation boxes.
Michael Torres avatar
Written by Michael Torres
Updated this week

Why are my Recommendation Boxes not showing up after changing to a new Theme?

If you decide to change your store's theme, you may find that our recommendation boxes are not appearing – we have a quick fix!
Reymond Cabrera avatar
Written by Reymond Cabrera
Updated this week

Does LimeSpot update your store Theme?

Confused about why LimeSpot is updating your theme and appearing in your Shopify Activity feed? Read on.
Reymond Cabrera avatar
Written by Reymond Cabrera
Updated over a week ago
Manuals

What are the different recommendation boxes?

Not all product recommendations are created equal. Learn about how our recommendation boxes can cater to your store's specific needs.
Ryanna avatar
Written by Ryanna
Updated this week

Creating Custom Recommendation Boxes

Learn how to create a custom recommendation box
Ryanna avatar
Written by Ryanna
Updated over a week ago

How to remove the Default Theme Recommendation Box?

Learn how to disable the theme default boxes to replace them with LimeSpot Personalizer.
Stephanie Branco Malago avatar
Written by Stephanie Branco Malago
Updated over a week ago

Manual Sync

Learn how to manually sync your store with LimeSpot Persoanlizer...
Stephanie Branco Malago avatar
Written by Stephanie Branco Malago
Updated over a week ago

Product Tool

LimeSpot's unique targeting engine automatically figures out how to target products, but you can tweak LimeSpot's engine to suit your store.
Michelle avatar
Written by Michelle
Updated this week

Targeting with Product Tool

The targeting section in the product tool allows you to tweak LimeSpot's engine to suit your store with various properties.
Michelle avatar
Written by Michelle
Updated over a week ago

LimeSpot Personalizer CSS Classes

LimeSpot's recommendation boxes are highly customizable to match your store theme.
Michelle avatar
Written by Michelle
Updated this week

Best Practices

Check out the best practices for the recommendation boxes.
Michelle avatar
Written by Michelle
Updated over a week ago

Box Designer Settings

Learn more on how to customize the recommendation boxes.
Frederick avatar
Written by Frederick
Updated over a week ago

Related Items Settings

Learn more about Related Items Settings!
Frederick avatar
Written by Frederick
Updated over a week ago

Collections Settings

Learn more about the Collections Settings
Frederick avatar
Written by Frederick
Updated over a week ago

How to Remove LimeSpot Personalizer Code Manually?

A guide on how to remove Personalizer code from the store theme.
Michael Torres avatar
Written by Michael Torres
Updated over a week ago

Does LimeSpot Personalizer have Lingering Code After Uninstalling?

What do I do with the Personalizer code?
Michael Torres avatar
Written by Michael Torres
Updated over a week ago