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Why LimeSpot Personalization Features Don't Work On Unpublished Themes On Shopify and What Is The Workaround

Updated over 3 weeks ago

LimeSpot Does Not Support Shopify’s Unpublished (Preview) Themes

There is no connection between Shopify’s preview/unpublished themes and what LimeSpot refers to as preview/unpublished inside our Designer.


Why?
LimeSpot requires a public URL to function — something Shopify's unpublished themes do not provide. Because of this, our recommendation boxes cannot be previewed or tested on an unpublished theme.


Recommended Workaround for Testing

If you'd like to test LimeSpot on a non-live theme, we recommend this workaround:

  1. Create a test/development store (free for Shopify Plus merchants).

  2. Install a copy of your main theme onto that store.

  3. Publish the theme (even if it’s not your real live store).

  4. Install LimeSpot on that store.

  5. Use the LimeSpot Designer as usual to test and position your boxes.


Need Help?

If you’re unsure about your theme type or need help setting things up, just reach out to us. We’re happy to help!

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