LimeSpot works on published Shopify or BigCommerce themes - we do not have the capability to access draft themes. This means that you won't be able to make adjustments to LimeSpot while your new theme is in draft mode.

We advise our customers to let us know once a new theme is published and we'll have our team review our scripts to ensure that LimeSpot is installed properly on your new theme.

When a new theme is installed, there are generally updates in the layout of the elements on your site, which can sometimes lead to the previous LimeSpot anchor to be lost or misplaced. This means that LimeSpot's recommendation boxes may shift and not appear where the should. This is easily fixed by placing the LimeSpot boxes relative to your new theme elements. Read more about placing boxes through our article: How Do I Change My Recommendation Box Placement?