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All CollectionsLimeSpot Personalizer App1:1 Product RecommendationsFAQ
Why isn't the recent purchases recommendation box showing up?
Why isn't the recent purchases recommendation box showing up?

Requirements for displaying the recent purchases recommendation box.

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Written by Will Wadman
Updated over a week ago

There are two requirements to show the recent purchases recommendation box :

  1. We need existing purchase data from your store

  2. We also need the behavior history from the customer who has done the purchase

Once LimeSpot is installed, we are able to track your purchase data and associate it with a specific user. If you have recently installed LimeSpot, we have already imported your purchase data.

However, we may need customers to visit your website and login in order to be associated with their previous purchases. Therefore, it may take a few days before returning customers who purchased an item from your store to see their pecent purchases.

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