How to Update Your Billing Information

Read more if your billing information needs updating.

Written by Will Wadman
Updated over a week ago

Sometimes, your LimeSpot invoices are not processed due to billing issues, and after retrying the charge for a number of times, we might Deactivate your subscription and wait for you to manually reactivate when the payment issue is fixed.

Here is the next steps on how to reactivate your subscription with LimeSpot:

  1. Click on Conversion > Website Personalization

  2. Click on 'Publish'

  3. Follow the rest of the process to resubscribe to LimeSpot

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