Sometimes, your LimeSpot invoices are not processed due to billing issues, and after retrying the charge for a number of times, we might Deactivate your subscription and wait for you to manually reactivate when the payment issue is fixed.

Here is the next steps on how to reactivate your subscription with LimeSpot Personalizer:

  1. Go to your LimeSpot Admin Panel
  2. Click on Personalizer > Recommendation Boxes
  3. Click on 'Publish'
  4. Follow the rest of the process to resubscribe to LimeSpot Personalizer

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