What is LimeSpot App Activation?Once you activate LimeSpot, our boxes will be published live on your store.
Approve a new billing capInstructions on how to approve your billing limit increase with Shopify.
How long is the free trial?The free trial is 15 days for all initial customers. It starts when you subscribe to LimeSpot.
When is the first invoice and the billing cycle of LimeSpot Personalizer?The first invoice is processed when your free trial ends and has a 30 day billing cycle.
How to update your billing informationRead more if your billing information needs updating.
How to change your subscription planLearn how to switch your subscription plan and your selected tier from Account settings.
Requesting a refund for LimeSpot PersonalizerLearn more about LimeSpot Personalizer's refund policy.
What happens if I uninstall before my free trial ends?Once you activate and start the 15 day trial, it cannot be paused.
How Does LimeSpot's pricing work?Learn more about LimeSpot pricing and monthly fees.
Why am I being charged when my store is in test mode?Find out what to do if you get charged when your store is in test mode.
How to uninstall LimeSpot and terminate your subscriptionHow to cancel your LimeSpot account.