Getting to Your LimeSpot Upsell & Cross-Sell Settings:
Go to your LimeSpot Administration Panel.
Click on Conversion > Upsell & Cross-sell > in the top menu and select Collection
Here you will see a list of all of your stores collections (for Shopify)/categories (for BigCommerce) on the left panel. Click on a collection and a panel with two tabs: Cross- & Upsell and Box Settings will pop up on the right side. Click on Cross- & Upsell.
Tip: You can easily search for your items based on keywords and navigate through the items' list page by page.
Manually Select a collection to Upsell/Cross-sell
Click on the collection for which you would like to manually change Upsell, Cross-sell and/or Related Items Settings.
NOTE: Make sure you do not check the checkbox. Click on the item image/title itself for the individual mode.
Your selected item's setting panel will appear on the right side of the page.
Upsell & Cross-Sell Items Settings
From the right panel click on the add (+) button. A pop-up with all your collections will appear.
Select the collection you would like to Upsell and/or Cross-Sell.
Click on the Add selected items button (you can select multiple collections for the upsell/cross-sell)
once the intended collections are added, they will automatically be set up as both cross-sell and upsell. You can simply click the green arrow beside either of these selections to remove the set up (for either cross-sell or upsell)
4. Once you are happy with your selections, click SAVE
Want to be more specific by selecting products one-by-one for cross-sell/upsell? Checkout our article here on How to Manually Select Upsell/Cross-sell Items.