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How to manually select upsells and cross-sells at the collection level
How to manually select upsells and cross-sells at the collection level

A guide on how to manually select specific upsell and cross-sell items for one or multiple collections.

Updated over a week ago

Note:
This guide is applicable to customers on LimeSpot Max, Premium, Essentials, and other legacy plans.

  1. Go to Personalization > Upsell & Cross-sell > Collection.

  2. The left panel displays a list of your store's collections. Click on a collection (llick on the item image or title itself, not the checkbox), and a panel with two tabs (Cross- & Upsell and Box Settings) will open up on the right side. Click on Cross- & Upsell.
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  3. Click on the add (+) button. A window with all your collections will appear to the right of the interface.

  4. Select the collection(s) you would like to upsell and/or cross-sell against the collection you previously selected.

  5. Click on the Add selected items button.
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  6. Once the intended collections are added, they will automatically be set up as both cross-sell and upsell. If you would like to restrict the relationship to either upsell or cross-sell, click the green arrow beside either of these selections to remove it.
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  7. Once you are happy with your selections, click Save.
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Want to be more specific by selecting products one-by-one for cross-sell/upsell? Checkout our article here on How to Manually Select Upsell/Cross-sell Items.

πŸ€” Questions? Need help? Contact us via the in-app chat or email.


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