How to Delete the Cross-sell/Upsell Relation of a Product

Getting to the Cross-sell/Upsell Product Screen  

1. Go to your LimeSpot Administration Panel.

2. Click on Conversion > Upsell & Cross-sell at the top.

3. Here you will see a list of all of your shop's items on the left panel. Click on a product and a panel with two tabs: Cross - & Upsell and Box Settings will pop up on the right side. Click on Cross - & Upsell. Tip: You can easily search for your items based on keywords and navigate through the items' list page by page.

Deleting the Relation Between Two Item

1. To remove the relation between the primary item and its Upsell and/or Cross-sell items, click the remove button that appears on the right side of each item when you hover over it.

2. You will be asked to confirm the action.

3. Click Remove if you wish to continue.

Note 1: Our Cross-Sell recommendation box will appear on the Product and Cart pages with a maximum of 20 items. If you have selected more than 20 items, the first 20 Cross-Sell marked items will appear.

Note 2: Our Upsell recommendation box will appear only on the Cart page with a maximum of 20 items. If you have selected more than 20 items, the first 20 Upsell marked items will appear.