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How to maximize the performance of upsell recommendations
How to maximize the performance of upsell recommendations

Learn more about Upsell recommendations and how to optimize it

Updated over a month ago

Note:
This guide is applicable to customers on LimeSpot Max, Premium, Essentials, and other legacy plans.

Upsell recommendations are often used on the cart page and slide out cart and are designed to increase your order value. Here's how to make the best of this feature.

Tips

  1. Get customers to purchase a more premium version of a product they’re interested in by upselling them on a better option: Better value, Bigger volume, Lower-priced bundle, etc.

  2. Encourage customers to change their one-off purchase into a subscription by promoting your subscription products. This feature is available through integration with Subscription apps. Learn more here.

  3. Add LimeSpot upsell box to your AJAX side carts. Learn more here.

  1. Set a reference product
    The reference product indicate the product against the upsell should be made. You can change the reference product to show upsell referenced to the product currently in-cart, recently purchased, or recently viewed products. Click here to learn more.

  2. Set a fallback option for data-driven automatic upsells
    If you have not manually picked upsell items for your products, the default setting for the upsell recommendation box is to fallback on the most popular Items in your store. You can change this setting and show:

    • Frequently Bought Together

    • Trending Items

    • Related items

      Note that you can also change the sorting order of the items to price, popularity, or the latest trend.

  3. Fine-tune upsell recommendations with manually picked items
    Picking the upsell items manually, at least for your best-selling products, is a very effective way to maximize the performance of an upsell box since you know your products best. Go to this article to learn more about this.

    You can also import your manually picked upsell and cross-sell products as a batch in a CSV file and start using them instantly. Click here to learn more.

🤔 Questions? Need help? Contact us via the in-app chat or email.

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