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FAQ
Why do some boxes not show the right number of items I set inside the Designer?
Why do some boxes not show the right number of items I set inside the Designer?

When one item is already showing on one of the recommendation boxes, it would not show on the other recommendations. Read on for exceptions.

W
Written by Will Wadman
Updated over a week ago

When the item is already showing on one of the recommendation boxes, it should not show on the other recommendations. LimeSpot does not want to show duplicate items on the same page as it defeats the purpose of personalizing the shopping experience for customers. Here are the exceptions:

  • Recent Views and Upsell boxes are completely ignored in this formula

  • Cross-sell items take priority (since they are manually picked up and need to stay)

  • Other boxes are processed in the order by which they are displayed on the page

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