Getting to your Personalizer Upsell/Cross-sell settings
- Go to your LimeSpot Administration Panel.
- Click on Products > Product Tool option from the left hand side menu.
- Here you will see a list of all of your shop's items on the left panel. Click on a product and a panel with three tabs: Cross - & Upsell, Box Settings and Targeting will pop up on the right side. Click on Cross - & Upsell.
Tip: You can easily search for your items based on keywords and navigate through the items' list page by page.
Manually selecting items to Upsell/Cross-sell.
- Click on the item for which you would like to manually change Upsell, Cross-sell and/or Related Items Settings. NOTE: Make sure you do not check the checkbox. Click on the item image/title itself for the individual mode.
- Your selected item's setting panel will appear on the right side of the page
Upsell & Cross-Sell Items Settings
- From the right panel click on the add button. A pop-up with all your items will appear.
- Select the items you would like to Upsell and/or Cross-Sell.
- Click on the Add selected items button.
- You can choose whether these items are both Upsell & Cross-Sell, Upsell only or Cross-Sell only. You can easily modify these settings by checking/unchecking the Upsell & Cross-Sell buttons. NOTE: When you select an item at step 3, they will automatically be an Upsell and Cross-sell item for the primary item. For those items you want to keep as Upsell and/or Cross-Sell items, make sure the Upsell and/or Cross-Sell button is checked on the right panel (see below screenshot).
- You can assign a custom title to the Upsell and/or Cross-Sell box for the specific product/s through the Box Settings tab, which can be found on the right side of Cross - & Upsell tab. If you leave it blank, the title for that item's Upsell and/or Cross-Sell recommendation box will be the one that you choose in the Box Settings page (LimeSpot Admin Panel > Personalizer > Recomm. Boxes > Customize). NOTE: To alter the Upsell Box message, go to this article.
Tip: Learn how to bulk select Cross-sell/Upsell products in this article.