Note: This feature is only available to customers on the Gold and Enterprise plans.

The Revenue dashboard gives you the sales overview combining total sales, discounts, shipping, tax, and refunds. It shows how your store is performing across all of your A/B testing experiences and for any date range. Follow the steps below to navigate to your Revenue dashboard:

  1. From your LimeSpot Admin Panel, go to Analytics > Revenue. The revenue dashboard shows data in the past 14 days by default.
  2. If you'd like to observe data for a different date range, navigate to the date picker at the top right and click on a different time period. You are able to click on a preset date range, such as Last 30 Days, or set a custom date by selecting the dates on the calendar date picker.

There are 4 categories in the revenue dashboard: Sales, Refunds, Product Refund Conversions, and Discount Conversions. Keep in mind that the numbers below are just for example. Also, the numbers shown are based on the store's currency. Let's break them down one by one.

Sales

Gross Sales: Product price x quantity (before taxes, shipping, discounts, and refunds). Canceled, pending, and unpaid orders are included.

Discounts: Total amount of discounts (based on the discount codes, NOT the compare at price), this is reflected as a negative value.

Product Refunds: Total amount of refunds, this is reflected as a negative value.

Net Sales: The sum of the gross sales minus its discounts and refunds. This may also be referred to as "revenue" throughout LimeSpot's website.

Shipping: Total amount of shipping.

Tax: Total amount of taxes.

Shipping and Tax Refunds: Total amount of shipping and taxes refunded.

Total Sales: Gross sales - discounts - refunds + taxes + shipping charges.

Refunds

Product Refunds: Total amount of refunds, it is the same number as under the "Sales" category.

Tax Refunds: Total amount of tax refunded.

Shipping Refunds: Total amount of shipping cost refunded.

Total Refunds: Product refunds + tax refunds + shipping refunds.

Product Refund Conversions

In this section, the product refund conversion rates are shown as LimeSpot (viewed, added to cart, and purchased through a LimeSpot recommendation box) vs. Standard Navigation (purchase made not clicking on any LimeSpot recommendation boxes). The conversion rate is calculated by number of purchase transactions divided by number of sessions.

Purchased Products: The top row reflects the dollar value of total purchased products (left) as well as the total number of purchased products (right).

Refunded Products: The bottom row reflects the dollar value of total refunded products (left) as well as the total number of refunded products (right).

Discount Conversions

In this section, the discount conversion rates are shown as LimeSpot (viewed, added to cart, and purchased through a LimeSpot recommendation box) vs. Standard Navigation (purchase made not clicking on any LimeSpot recommendation boxes). The conversion rate is calculated by number of purchase transactions divided by number of sessions.

Purchased Products: The top row reflects the dollar value of total purchased products.

Discounted Products: The bottom row reflects the dollar value of total discounted products.

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