Each LimeSpot recommendation box uses a different signal to choose products: what a product is similar to, what sells together, what's popular, or what this shopper has looked at. Knowing the signal helps you pick the right box for each page.
Availability
Plan: Growth Agents plan · Platform: SHOPLINE
What each box type looks at
The names below match the box types in Studio's Recommendation Box menu.
Show Relevant Products
Box type | How LimeSpot picks products |
Related Products | Products similar to the one being viewed. It blends shared collections, keywords, product type, vendor and price, plus what shoppers who browsed this product also browsed, and overall popularity. |
Others Also Liked | Products other shoppers looked at after viewing this product. |
Bought Together | Products that appeared in the same real orders as this product. |
Show What's Popular
Box type | How LimeSpot picks products |
Most Popular | Products with the most views, add-to-carts and purchases. It can cover your whole store or a single collection. |
Trending Now | Like Most Popular, but weighted toward recent activity, so rising products show sooner. |
New Arrivals | Your newest products first. |
Based on Browsing History
Box type | How LimeSpot picks products |
You May Also Like | Products related to what this shopper viewed recently. If there's no history yet, it falls back to related and then popular products. |
Recently Viewed | The products this shopper viewed, so they can find them again. |
Recent Purchases | Products this shopper bought before, to encourage repeat orders. |
Featured Collections
Box type | How LimeSpot picks products |
Featured Collection 1–4 | Products from a collection you choose. |
See Recommendation box types for where each type works best.
How LimeSpot learns
It works from day one. When you install, LimeSpot imports your catalog and order history. Similar products and Bought Together work right away.
It learns from shoppers. LimeSpot first learns from up to 60 days of shopper activity. After that it keeps learning from views, time on page, add-to-carts and purchases.
It stays current. The shopper-behavior model is rebuilt about every 12 hours from the last 10 days of activity. Popularity is refreshed about every 30 minutes, and trending about every 3 hours.
It reacts to catalog changes. When you edit a product, LimeSpot recalculates which products are similar to it.
Products that are unpublished, or that have no variant available to buy, aren't recommended. A variant is available when it's in stock, its inventory isn't tracked, or it can be sold when out of stock. See How your product catalog syncs.
Help LimeSpot understand your products
Keep product data tidy. Related Products leans on collections, product types, vendors and keywords. Products that share these are seen as related.
Group products in collections. Related Products, Most Popular, New Arrivals and Featured Collection boxes all use your collections.
When a box has too few products
A box with no products is hidden. Shoppers never see an empty box.
Cross Sell, Upsell and Bought Together have a Fallback setting. It chooses what to show when LimeSpot has nothing for that product, for example Show Popular or Show Trending. If it's set to Hide Box, the box stays hidden. See Recommendation box settings explained.
Tip
In Studio, history-based boxes such as Recently Viewed can look empty or show sample products, because Studio has no shopping history of its own. Shoppers see their own products.
Troubleshooting
You see | Why | What to do |
A recommendation looks unrelated | The products share collections, keywords or a product type, or shoppers often browse them together. | Check how products are grouped in collections, product types and vendors. |
Bought Together shows few products | Your store doesn't have many orders with those products together yet. | Set a Fallback such as Show Related, or use Related Products. |
A box is missing on the live store | It has no products for that shopper or page, so it's hidden. |

