A recommendation box is a row or grid of products that LimeSpot picks for each shopper. Each box type uses a different signal (the product being viewed, what sells, what this shopper browsed, or a collection you choose), so picking the right type for each page is the fastest way to lift clicks and order value.
Availability
Plan: Growth Agents plan · Platform: SHOPLINE
Where to find the box types
In Studio, hover the page where you want a box and click the (+) on the placement line.
The menu shows a SUGGESTED list for the current page, and a Recommendation Box submenu with every type.
Hover Recommendation Box to see the types in four groups: Show Relevant Products, Show What's Popular, Based on Browsing History and Featured Collections.
Every type is available on every page. SUGGESTED is a shortcut to the types that usually work best there.
All box types
Box type | What it shows | Best page |
Related Products | Products similar to the reference product, so an undecided shopper finds a better fit. | Product (below the description) |
Cross Sell | Products that go with what the shopper is viewing or buying. | Product, Cart |
Upsell | A better or larger option than the product the shopper chose. | Product, Cart (above the cart items) |
Bought Together | Products other shoppers bought together with this one. Can show as a bundle with one add-to-cart button. | Product (right below the description), Cart |
Others Also Liked | What shoppers with the same taste went on to choose. | Product |
Most Popular | Your most popular products, based on views, add-to-carts and purchases. On a Product page it can be limited to the product's collection. | Home (below the main banner), Collection, Search |
Trending Now | What is selling fastest right now across your store. | Home, Collection, Search |
New Arrivals | Your newest products, store-wide or from one collection. | Home, Collection |
You May Also Like | Different picks for every shopper, based on what they browse and buy. | Home, Blog, 404 |
Recently Viewed | Products this shopper already looked at, one click away when they come back. | Any page, near the footer |
Recent Purchases | Reorders and follow-ups based on what this shopper bought before. | Home, Order Status, Order Confirmation |
Featured Collection 1–4 | Products from a collection you choose. There are four separate slots, so a page can show up to four featured collections. | Home (below Most Popular) |
Note
The email and SMS builders use slightly different names for the same types, for example "Frequently Bought Together" (Bought Together), "Related Items" (Related Products) and "You May Like" (You May Also Like).
Box types that need a reference product
Related Products, Cross Sell, Upsell, Bought Together and Others Also Liked base their picks on a reference product: the product on the page, the items in the cart, or the shopper's recent purchases or views. You choose which in the box's Reference Product setting. On a page without that context, such as an empty cart, the box may have nothing to show. Cross Sell, Upsell and Bought Together have a Fallback setting that decides what to show instead.
Box types that depend on shopper history
Recently Viewed, You May Also Like and Recent Purchases need browsing or order history. New visitors may not have any yet, and in Studio you often won't either. A box with no products is hidden from shoppers. In Studio, these boxes may look empty, or show sample products with a LIVE PREVIEW · SAMPLE ITEMS badge when you select them.
Suggested placements by page
Page | Start with |
Home | Most Popular below the main banner, a Featured Collection below it, You May Also Like mid-page, Recently Viewed above the footer |
Collection | Most Popular or Trending Now above the product list, Recently Viewed below it |
Product | Bought Together right below the description, Related Products below that, Recently Viewed above the footer |
Cart | Upsell above the cart items, Bought Together and Cross Sell below them |
Search, Blog, 404 | Most Popular or Trending Now first, then You May Also Like, then Recently Viewed |
Tip
Put your strongest box where shoppers see it without scrolling far, and avoid stacking two boxes that show the same kind of products.
Limits
A page can hold one box of each type. A type already on the page shows an Active badge in the picker and can't be picked again.
The Bundle and Bundle Grid layouts are only offered on the Product page, for Related Products, Others Also Liked, Bought Together and Cross Sell.
Troubleshooting
You see | Why | What to do |
A type is greyed out with Active | That box is already on this page | Scroll to it and edit it, or delete it first |
The box shows in Studio but not on your live store | The change isn't published, or the shopper has no matching data | Click Save, then Publish. History-based boxes stay hidden for new visitors |