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How to Uninstall LimeSpot and End Your Subscription
How to Uninstall LimeSpot and End Your Subscription

How to cancel your LimeSpot account

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Written by Will Wadman
Updated over a week ago

If you’re considering ending your journey with LimeSpot, we want to take a moment to express our gratitude for the opportunity to serve you. Your experience with our service is incredibly important to us, and we are committed to ensuring it meets your expectations. Before you decide to uninstall LimeSpot, we encourage you to contact our team for personalized assistance. We are here to offer a helping hand in optimizing your recommendation boxes according to best practices and optimizing your LimeSpot experience. If you’d like to use our team of experts to help improve your experience, please contact us at [email protected] or by using the chat widget in the lower right corner of this screen.

Feedback for LimeSpot?

We understand that every business journey is unique, and sometimes, you may feel that LimeSpot isn’t the right fit for your current needs. We value your feedback immensely—the cornerstone helps us improve and evolve. If there’s anything specific that’s prompting your decision to leave, or if there are features or support you feel you need, please let us know. Your input is vital for us to grow and enhance our services. You can provide feedback by emailing us at [email protected] or by using the chat widget in the lower right corner of this screen.

How to Uninstall LimeSpot

Should you choose to proceed with uninstalling LimeSpot, the process is straightforward. Here’s how you can uninstall the app from your Shopify admin:

For Shopify:

  • Log in to your Shopify admin panel.

  • Navigate to the 'Apps' section.

  • Find LimeSpot in your list of installed apps.

  • Click the 'Delete' or 'Uninstall' button associated with LimeSpot.

  • Confirm the uninstallation when prompted.

For BigCommerce:

  • Log in to your BigCommerce admin panel.

  • Navigate to the 'Apps' section and go to My Apps.

  • Find LimeSpot in your list of installed apps.

  • Click the 'Uninstall' button, and Limespot will be removed from your My Apps section.

Upon uninstallation, your subscription will be terminated, and you will not incur any further charges from LimeSpot. However, any charges incurred before your subscription has ended will still be charged by Shopify to your account.

After Uninstallation

While it will not impact your website’s performance, LimeSpot will leave some code behind. To learn more, please read these articles:

Our Doors are Always Open

Should you ever wish to explore how LimeSpot can benefit your business in the future, we would be delighted to welcome you back and assist you in reactivating your service. We will save your LimeSpot data for up to 18 months so you can start where you left off should you choose to return.

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