We’ve got a ton of great ideas to get you started with LimeSpot Email Personalization strategy. Pick the area you’re interested in and chat with us for more information.

Tip: Promotional offering is a popular tactic to get people to click and convert more. Consider adding in a limited-time discount like free shipping or a discount to increase the engagement rate of your emails.

1. Enrich post-purchase transactional emails with 1:1 product recommendations

Give your customers one last look at what they may have missed by highlighting items on their post-purchase transactional emails.

Add LimeSpot email widgets in your order confirmations, shipping updates, delivery emails, etc. to insert product recommendations referenced to their previous purchase or browsing history.

Our best practices for personalized recommendations in transactional emails are:

Order Confirmation email:

  1. Upsell items, in reference to orders in the past 24 hours, or

  2. Cross-sell items, in reference to in the past 24 hours, or

  3. Frequently Bought Together items, in reference to in the past 24 hours

Shipping Confirmation email:

  1. Upsell items, in reference to orders in the past 3 days, or

  2. Cross-sell items, in reference to in the past 3 days, or

  3. Frequently Bought Together items, in reference to in the past 3 days

Delivery Confirmation email:

  1. Upsell items, in reference to orders in the past 7 days, or

  2. Cross-sell items, in reference to in the past 7 days, or

  3. Frequently Bought Together items, in reference to in the past 7 days

2. Approach your new subscribers with 1:1 recommendations

Serve your new subscribers a unique personalized experience based on a combination of their journey on your site and your best performing products. You can also add a discount coupon to your personalized offerings to maximize the interaction rate.

Our best practice for personalized recommendations for new subscribers are:

  1. Improve the discovery process by adding:

    a. You May Like - A 1:1 personalized recommendation based on a combination and cross-section of related items for the recipient's recently viewed products

    b. Related items - Products that are similar to those that have been visited during their previous visits on your site

  2. Showcase your best performing products

    a. Most Popular - Entice your customers with the most popular items on your website since installing LimeSpot Personalizer
    b. Trending products - Show the products that are currently going viral based on your store's most recent traffic

3. Re-engage with your previous buyers with personalized recommendations

When you’re sending out promotional emails, such as for a sale or a new collection release, serve up a more tailored experience by including recommendations tailored to that customer’s buying habits or previous purchases.

Reach out to lapsed customers with highly personalized emails and recommend them based on their profile and past purchase behavior.

Our best practice for re-engaging with previous customers are:

  1. Highlight Trending/New Products

    a. New Arrivals - Entice your previous customers with the new arrivals on your website since their last purchase

    b. Trending Products - Showcase the products that are currently going viral based on your store's most recent traffic.

  2. Remind them of their previous purchases

    a. Frequently Bought Together - Recommend items that are often purchased together with the items that are previously purchased.

    b. Recently Purchased - Recommend items that have been previously purchased (this is most useful when your items are timely consumable or have a past expiration date).

4. Follow-up using cart abandonment emails

Encourage customers to come back and add even more to their cart by adding in tailored 1:1 recommendations to their abandoned cart emails.

Highlight things the customer may have missed based on what the customer left in their cart, or their browsing behavior before they left your store.

Our best practice for enriching your cart abandonment emails are:

  1. Showcase relevant products per customer

    a. Frequently Bought Together - The product that are sold together in reference to their recently viewed items.

    b. Upsell - Items that boosts sales in the cart, in reference to their recently viewed items.

  2. Highlight top discounted best sellers

    a. Most Popular Products of the Sale Collection - The best selling products of your most discounted collection.

    b. Trending products - Showcase the products that are currently going viral based on your store's most recent traffic.

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