When creating an email personalization campaign, we recommend the creation of 2 different widgets, one optimized for desktops and one for mobile devices. This article provide information on how to create a great mobile optimized personalized email widget.
When creating or editing an email campaign, make sure you select Type as Mobile.
Specify the layout you want to have for mobile under the Layout section of the email widget editor.
Our recommended layout is to have 4 items count with 4 columns on desktop and 2 columns 0n mobile.
Adjust the Count and Per Row settings to your liking. You can further customize the style and display of the widget using custom code in the Customize tab.
Use the Preview function to validate your configuration.
By default, the mobile widget width is set to 375px (industry standard). It can be overridden by going to Account & Billing > System Config, selecting Email Config and changing the value of the Mobile widget output width field.
If your subscription plan doesn't include system config, contact us at [email protected] to modify this value.