The Growth Agents plan is one plan with every feature. Your price follows your store's revenue, so you pay for the size of business you have today, not a fixed bundle of features.
Availability
Plan: Growth Agents plan · Platform: SHOPLINE
The Growth Agents plan starts with a 15-day free trial. For current prices, see limespot.com/pricing.
How your price is set
Priced on revenue. Your price depends on your store's revenue from the Online Store channel over 30 days. Revenue is grouped into tiers, and each tier has a monthly price.
Recalculated every 30 days. At each billing date, LimeSpot looks at your revenue for the period that just ended and bills the matching tier. You don't need to change plans as you grow.
Large stores. If your revenue is above the top tier, the price reads "Contact us" and our team tailors a plan for you.
When you're billed
During your 15-day trial, you aren't charged.
When the trial ends, you're billed for the first time. The amount is based on your revenue during the trial, scaled to 30 days.
After that, you're billed every 30 days, in advance. Each charge covers the next 30 days and is priced on your revenue in the 30 days before it.
Each store gets one trial. Reinstalling LimeSpot doesn't restart it.
How you pay
You pay by card or PayPal. You add your payment details when you start your plan, if they're needed. See Choose your plan and start your trial.
Test and development stores use LimeSpot for free.
Failed payments
If a card or PayPal payment fails, LimeSpot tries again up to three times, two days apart. If all tries fail, your subscription is deactivated. If you think a payment will fail, or one already has, contact [email protected].
Usage limits
Some features have a limit on how many you can have active at once, such as bundle discount campaigns, audience segments, Smart Image campaigns and Smart Block campaigns. Your limits depend on your pricing tier.
You only see a limit when you try to create or turn on one more item. Editing, turning off or archiving is never blocked.
"Upgrade your plan": you're at the limit for your tier. The dialog shows a Units and Price table. Click Confirm to continue. Creating the item moves you to the next tier, and that tier's price applies. Click Cancel to stay where you are.
"Contact Support": you've reached the most your plan allows. Click Contact Support to ask for more.
Features not in your plan
Every feature is included in the Growth Agents plan. If your plan doesn't include a feature, Studio shows is not included in your plan with a Contact Sales button. If Studio couldn't check your plan, you see is temporarily unavailable and "We could not verify your plan access. Retry the check before contacting Sales." Click Retry.
Refunds
We refund the most recent month's charge only if LimeSpot wasn't active on your store or didn't perform as expected. To ask for a refund, email [email protected] with your store address.
Troubleshooting
You see | Why | What to do |
"Payment declined!" when you start your plan | Your payment wasn't accepted. | Try again with a different card or PayPal. |
"The selected card is expired. Please choose or add a different card." when you start your plan | The card you picked has expired. | Add a different card, or use PayPal. |
"Your subscription payment is in an invalid state. You need to reactivate with your provider." | Your subscription payment isn't active. | Contact [email protected]. |