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How to use LimeSpot custom events with Shopify Flow

Learn how to use Shopify Flow automation to segment users according to the platform events.

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Written by Will Wadman
Updated over a week ago

Shopify Flow is an eCommerce automation tool that helps you easily automate tasks and processes within your store and across your apps.

Shopify Flow is currently available only to Shopify Plus customers.

LimeSpot integrates with Shopify Flow in a manner that allows you to send actions to LimeSpot's Custom Events. One such action is to add users in LimeSpot audience segments based on the activities on your Shopify store.

How to Use LimeSpot custom events in Shopify Flow

  1. Follow Shopify's guide on creating workflows.

  2. Once a trigger has been defines, from the Action window, select the LimeSpot Personalizer > LimeSpot Custom event as your action from the list of apps that you have installed.

  3. Choose the relevant variables from the workflow depending on your use case.

    In this example, we want to send a LimeSpot Custom event when a new Yotpo review is submitted. We use the custom event identifier variable yotpo_reviewed and the {{starRating}} variable as the value.

  4. In LimeSpot Admin Panel, navigate to Segmentation > Audience at the top. Create a new blank segment to define segmentation criteria based on the new custom event setting the Customer Event Identifier field to yotpo_reviewed.

    In our example, we are creating a segment for all the users who gave 4 or 5 stars to any of the products but specifying that the event value should be more than 3.

  5. Check back after a certain time period to see your User Count increase for your specific custom event in the Segmentation > Audience dashboard.

🤔 Questions? Need help? Contact us via the in-app chat or email.

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