Note:
This guide is only applicable to customers on Shopify platform.
Encourage your customers to make a follow-up purchase right after they have paid for an order on the Thank You and Order Status pages using the LimeSpot Personalizer app.
Step 1: Upgrade to Checkout Extensibility
To begin, open Shopify Checkout Settings and make sure your Thank you and Order status pages are upgraded to Checkout Extensibility.
Step 2 - Navigate to Shopify Checkout Editor
Navigate to Shopify Checkout Editor where you can add, remove and customize your Checkout page for your customers.
Once you are in the Checkout Editor, click the dropdown and select Thank You or Order status page
Step 3 - Add app blocks
Click on the "Add app block" button at the bottom part of the Editor, to add LimeSpot app blocks to the body of your Thank You or Order Status page
You can add Product Recommendations and Line Recommendations
Line Item Recommendations
Encourage last-minute additions to items already added ordered by adding the Line Item Recommendations app block.
It can help with upselling a subscription option or show a cross-sell product that goes well with what they have already bought.
Block title - the name of the box
Recommendation type - the type of box that will be added which affects the products to be displayed. You can select from the boxes that LimeSpot has (Trending, Most Popular, Upsell, Cross-sell, New Arrivals, Bought Together, Related Items)
Collection - If you want to add a specific collection, you can add the Shopify Collection ID. If you want to include all collections, just leave this space blank. Please note that only Most Popular, Trending, and New Arrivals collections are included.
Fallback & Fallback Collection- if there is no applicable item from the Recommendation type you chose, this collection will be displayed instead. You can also choose to hide the app block completely if there is no applicable item to be displayed.
Number of Recommendations - How many products are displayed at a time. The default is this app block will display 1 product at a time.
Add to Cart Button Text - the label of your add to cart button
Show Subscribe Options if available - if you have an integrated subscription app (like Recharge) and offer subscriptions, you can display it here instead of recommendation products.
Subscribe Button Text - the label of your Subscribe button. The default display is "Subscribe & Save"
Show Subscribe Options if available - Set as True to show subscriptions options per product, if available (Recommended)
Product Recommendations
In order to make the shopping journey more personal for your customer, you can add automatic product recommendations to your Thank you and Order status pages to drive more sales.
You can move this box before or after any of the two components of your Order Details (order status & customer information) by simply dragging the Product Recommendation component to where you want it to be.
Block title - label of the block/box
Recommendation Type - the type of box that will be added which affects the products to be displayed. You can select from the boxes that LimeSpot has (Trending, Most Popular, Upsell, Cross-sell, New Arrivals, Bought Together, Related Items)
Collection - If you want to add a specific collection, you can add the Shopify Collection ID. If you want to include all collections, just leave this space blank. Please note that only Most Popular, Trending, and New Arrivals collections are included.
Fallback & Fallback Collection- if there is no applicable item from the Recommendation type you chose, this collection will be displayed instead. You can also choose to hide the app block completely if there is no applicable item to be displayed.
Number of Items - How many products are displayed at a time. The default is this app block will display 3 products at a time.
Add to Cart Button text - the label of your ATC button. The default is "Add".
Style - How your products will look like. Choose between rows (horizontally) or columns (vertically)
Save
Make sure you toggle among the three settings (desktop, mobile, and full screen) to check how your Thank You and Order status pages looks in any of these configurations before saving your work.
Run a Test Order
Once all of these have been set, you are good to go. You can try to do a test purchase so you can see what the page looks like for your customers.
Best Practices:
Here is a list of best practices for optimizing Thank You and Order Status pages to maximize engagement and drive additional conversions:
Introduce Early Access to Flash Sales or New Arrivals
Use a Banner to promote exclusive products, like upcoming flash sales or new arrivals, giving customers early access before the general public. This can build loyalty and drive excitement for returning customers.Display an Exclusive Thank You Discount
Add a Banner offering a one-time usage discount on future purchases to encourage customers to return. This can create an incentive for customers to come back sooner.Showcase “Frequently Bought Together” Items
Based on items already purchased, recommend complementary products on the Thank You page. Personalized suggestions can increase the likelihood of additional purchases.Promote Subscription Options for Repeat Purchases
For consumable or frequently replaced products, offer a subscription option with a discount to encourage repeat purchases. This can help build a steady stream of recurring revenue.Highlight Refer-a-Friend Incentives
Add a referral program on the Thank You page, offering rewards for bringing in new customers. Customers are more likely to share a positive experience right after a purchase.Encourage Email or SMS Opt-In for Order Updates and VIP Perks
Use the Thank You page to prompt customers to opt in for updates. Emphasize VIP offers, exclusive discounts, or personalized updates to boost long-term engagement.Feature Customer Support Links and Order Tracking
Make it easy for customers to reach support or check the status of their order. Reducing friction in accessing this information can enhance trust and reduce follow-up queries.
Need Help?
If you have any questions or need further assistance, feel free to reach out to our support team.