In order to hide specific products from our recommendation boxes, please follow these steps:
- Create a new collection on your Shopify admin panel to put all of the items that you wish to hide from LimeSpot Personalizer's recommendation boxes.
- Once you have created this collection, go to your LimeSpot: Personalizer Admin Panel.
- On the left panel of your LimeSpot Personalizer Admin Panel, click Products > Collections.
- Deselect/Unpublish the collection(s) you wish to hide.
- Click Save.
Please note: When you hide a collection from the LimeSpot Personalizer admin panel, it will hide all the products in that collection from all the Recommendation Boxes except the 'Recently Viewed' box even if the product is in multiple collections that are published.
Tip: If the collection you have created on your Shopify admin panel does not appear in your collection settings, perform a Manual Sync (Settings > Manual Sync > Initiate) and view your Collections again.