Personalizer App

How to use LimeSpot's Personalizer App

Ryanna avatar Michelle avatar Stephanie Branco Malago avatar +2
83 articles in this collection
Written by Ryanna, Michelle, Stephanie Branco Malago and 2 others
Setup and Configuration

How to install Personalizer App on Shopify Platform?

Installing LimeSpot onto your Shopify store is super easy!
Ryanna avatar
Written by Ryanna
Updated over a week ago

How to install Personalizer App on Bigcommerce Platform?

Installing LimeSpot Personalizer onto your BigCommerce store is super easy!
Ryanna avatar
Written by Ryanna
Updated over a week ago

Create a LimeSpot Account

Learn how to create a LimeSpot Account.
Ryanna avatar
Written by Ryanna
Updated over a week ago

How to select your Segments?

Select the 'Segments' of your products...
Michelle avatar
Written by Michelle
Updated over a week ago

How to select the best recommendation boxes settings to start with?

Select the best recommendation boxes settings for your store...
Michelle avatar
Written by Michelle
Updated over a week ago

What to check on Preview mode?

Check the styles, placements, images and alignments of the recommendation boxes...
Michelle avatar
Written by Michelle
Updated over a week ago

Questions about your setup?

Learn more about Personalizer setup.
Stephanie Branco Malago avatar
Written by Stephanie Branco Malago
Updated over a week ago

How to enable/disable the recommendation boxes?

To enable/disable our Intelligent Product Recommendation boxes on your store...
Stephanie Branco Malago avatar
Written by Stephanie Branco Malago
Updated over a week ago

How to select the best color, font style and design of the recommendation boxes?

We suggest to use the settings that you have in your Shopify theme so that the recommendation boxes look good with your theme...
Stephanie Branco Malago avatar
Written by Stephanie Branco Malago
Updated over a week ago

How to choose the best placement for the recommendation boxes?

Best placements to maximize the use of the recommendation boxes and increase your revenue...
Frederick avatar
Written by Frederick
Updated over a week ago

How do I publish Personalizer app to my live store?

​To publish Personalizer on your live store, you will have to 'Activate' your subscription with our app.
Frederick avatar
Written by Frederick
Updated over a week ago

Is my Personalizer App active in my live store?

How can you tell if the Personalizer App is active or not in your online store...
Frederick avatar
Written by Frederick
Updated over a week ago

What is the difference between "Save" and "Publish"?

Once you have made the desired changes on your box designer, you can either Save or Publish the changes you have made...
Michael Torres avatar
Written by Michael Torres
Updated over a week ago

How to hide products from the recommendation boxes?

In order to hide specific products from our recommendation boxes, please follow these steps...
Michael Torres avatar
Written by Michael Torres
Updated over a week ago

How to Change the Upsell Message?

Learn more about how to change the upsell message.
Michael Torres avatar
Written by Michael Torres
Updated over a week ago
Performance Optimization

Should I use Most Popular or Trending Items?

The difference between the Most Popular and Trending recommendation box is that the Trending items are simply the popular items in a...
Ryanna avatar
Written by Ryanna
Updated over a week ago

Should I use Related Items or Cross-sell?

Depending on your products, the Related Items that we calculate are similar items to the product that is being viewed...
Ryanna avatar
Written by Ryanna
Updated over a week ago

Should I use Carousel or Grid Style?

Learn more about the different styles of recommendation boxes...
Ryanna avatar
Written by Ryanna
Updated over a week ago

How to maximize the Upsell performance?

Find out more about the Upsell feature...
Michelle avatar
Written by Michelle
Updated over a week ago

How to maximize the Cross-sell performance?

Manually pick the cross-sell items for your products to maximize the performance...
Michelle avatar
Written by Michelle
Updated over a week ago

What Is A Upsell/Cross-sell Recommendation Box?

LimeSpot: Personalizer's Upsell and Cross-sell recommendation boxes are a great addition to any store.
Michelle avatar
Written by Michelle
Updated over a week ago

How to Select Upsell/Cross-sell Items Individually?

A guide on how to manually select specific Upsell/Cross-sell items for a single product.
Stephanie Branco Malago avatar
Written by Stephanie Branco Malago
Updated over a week ago

How to Bulk Select Upsell/Cross-sell items?

A guide on how to apply the same Cross-sell/Upsell settings to a group of your products.
Stephanie Branco Malago avatar
Written by Stephanie Branco Malago
Updated over a week ago

How to Arrange the Order of Cross-sell/Upsell Items?

A guide on how to change the order of Cross-sell/Upsell items in the recommendation boxes
Stephanie Branco Malago avatar
Written by Stephanie Branco Malago
Updated over a week ago

How to Delete the Cross-sell/Upsell relation of a Product?

A guide on how to remove the cross-sell & upsell relation from a product.
Frederick avatar
Written by Frederick
Updated over a week ago

How do I change my Recommendation Box Placement?

You can do this in the Personalizer admin panel's Box Designer...
Frederick avatar
Written by Frederick
Updated over a week ago

How to add your Recommendation Boxes to other websites?

Have other websites you want the recommendation boxes to show...
Frederick avatar
Written by Frederick
Updated over a week ago

How is my product performing in the recommendation boxes?

Curious to see how individual products perform? Here's how to check.
Michael Torres avatar
Written by Michael Torres
Updated over a week ago

How to use the A/B Testing feature?

Learn how to use the A/B Testing feature in Personalizer
Michael Torres avatar
Written by Michael Torres
Updated over a week ago
FAQ

How to create Intelligent Product Pages?

To be able to create your Intelligent Product Pages, you have to create a new page and add a grid view of our recommendation boxes...
Ryanna avatar
Written by Ryanna
Updated over a week ago

How are Personalizer analytics/statistics generated?

The LimeSpot Personalizer analytics/statistics are generated by tracking the behavior of the online shopper in the online store...
Ryanna avatar
Written by Ryanna
Updated over a week ago

Why are some of my products have incorrect information displaying?

If you see that your product's title or price information is incorrect, we have a quick fix!
Ryanna avatar
Written by Ryanna
Updated over a week ago

Do the recommendation boxes affect my page load?

Our components are initialized in an asynchronous manner, which means that the page load is never stopped to wait for our servers' response.
Ryanna avatar
Written by Ryanna
Updated over a week ago

Why isn't the You May Like recommendation box showing up?

Did you publish to your store but the You May Like box isn't showing? Here's why.
Michelle avatar
Written by Michelle
Updated over a week ago

Why isn't the Frequently Bought Together recommendation box showing up?

Did you publish to your store but the Frequently Bought Together box isn't showing? Here's why.
Michelle avatar
Written by Michelle
Updated over a week ago

Why isn't the Cross-Sell recommendation box showing up?

Did you publish to your store but the Cross-Sell box isn't showing? Here's why.
Michelle avatar
Written by Michelle
Updated over a week ago

Why isn't the Recently Viewed recommendation box showing up?

Did you publish to your store but the Recently Viewed box isn't showing? Here's why.
Michelle avatar
Written by Michelle
Updated over a week ago

Why isn't the Related Items Recommendation Box Showing Up?

If your store has 1500+ products, the related items algorithm works differently.
Michelle avatar
Written by Michelle
Updated today

How do I change the title of a recommendation box?

How to change or edit recommendation box titles
Stephanie Branco Malago avatar
Written by Stephanie Branco Malago
Updated over a week ago

How to Translate Personalizer's Components?

LimeSpot: Personalizer's features can be customized in many ways,including the translation of our components....
Stephanie Branco Malago avatar
Written by Stephanie Branco Malago
Updated over a week ago

How to Edit the Sale Tag?

Our default settings display a "SALE" tag on the top left corner of the item. You can customize this to however you would like it to be.
Stephanie Branco Malago avatar
Written by Stephanie Branco Malago
Updated over a week ago

How to select Cross-sell & Up-sell fallback?

If you have not manually selected items to show up on your Cross-sell or Up-sell box, there is a fallback option.
Stephanie Branco Malago avatar
Written by Stephanie Branco Malago
Updated over a week ago

Does LimeSpot’s Personalizer app support Internet Explorer?

LimeSpot’s Personalizer app does not support Internet Explorer (IE) and our components just disable themselves...
Frederick avatar
Written by Frederick
Updated over a week ago

Why does the Box Designer/Live Preview show incorrect recommendations?

The recommendations shown in the Box Designer/Live Preview are randomly selected (alphabetical order).
Frederick avatar
Written by Frederick
Updated over a week ago

What to do when my store is password-protected?

You can use LimeSpot Personalizer with your password-protected store.
Frederick avatar
Written by Frederick
Updated over a week ago

Why do I see products that should/not be appearing?

If you find that you have added new products or removed specific products and are/are not displaying in our recommendation boxes...
Frederick avatar
Written by Frederick
Updated over a week ago

Why do I still see the recommendation boxes after I uninstall?

The reason behind this is because we wait for Shopify's webhooks to update our system on store's information...
Michael Torres avatar
Written by Michael Torres
Updated over a week ago

Some recommendations seem unrelated or out of place. Why is this and how can I fix it?

Make sure you have chosen the correct Segments (industry) for your store...
Michael Torres avatar
Written by Michael Torres
Updated over a week ago

How to Change the Number of Items Per Recommendation Box?

A guide on setting the number of items to display in the boxes.
Michael Torres avatar
Written by Michael Torres
Updated over a week ago

How to disable the product reviews?

Here are the instructions to enable/disable the “Reviews” on the items inside the recommendation boxes.
Michael Torres avatar
Written by Michael Torres
Updated over a week ago

Why are my Recommendation Boxes not showing up after changing to a new Theme?

If you decide to change your Shopify store's theme, you may find that our recommendation boxes is not appearing – we have a quick fix!
Ryanna avatar
Written by Ryanna
Updated over a week ago

Does LimeSpot update your store Theme?

Confused about why LimeSpot is updating your theme and appearing in your Shopify Activity feed? Read on.
Ryanna avatar
Written by Ryanna
Updated over a week ago
Manuals

What are the different recommendation boxes?

LimeSpot's recommendation boxes automatically generate tags/keywords for all the store's products, and calculate the product relations...
Ryanna avatar
Written by Ryanna
Updated over a week ago

BigCommerce Configuration

Add the manual set up of Personalizer in your BigCommerce store...
Ryanna avatar
Written by Ryanna
Updated over a week ago

BigCommerce Configuration (Standard Method, No Mobile)

Standard way of adding the manual step for BigCommerce store...
Ryanna avatar
Written by Ryanna
Updated over a week ago

Navigate to LimeSpot Admin Panel from Bigcommerce Admin Panel

How to get to your LimeSpot admin panel from your Bigcommerce admin panel
Stephanie Branco Malago avatar
Written by Stephanie Branco Malago
Updated over a week ago

How to remove the Default Theme Recommendation Box?

Learn how to disable the theme default boxes to replace them with LimeSpot Personalizer.
Stephanie Branco Malago avatar
Written by Stephanie Branco Malago
Updated over a week ago

Manual Sync

Learn how to manually sync your store with LimeSpot Persoanlizer...
Stephanie Branco Malago avatar
Written by Stephanie Branco Malago
Updated over a week ago

Product Tool

LimeSpot's unique targeting engine automatically figures out how to target products, but you can tweak LimeSpot's engine to suit your store.
Michelle avatar
Written by Michelle
Updated over a week ago

LimeSpot Personalizer CSS Classes

Appearance of Recommendation Boxes can be customized to some extent via the LimeSpot admin panel. For more customizations, read this article
Michelle avatar
Written by Michelle
Updated over a week ago

Best Practices

Check out the best practices for the recommendation boxes.
Michelle avatar
Written by Michelle
Updated over a week ago

Box Designer Settings

Learn more on how to customize the recommendation boxes.
Frederick avatar
Written by Frederick
Updated over a week ago

Related Items Settings

Learn more about Related Items Settings!
Frederick avatar
Written by Frederick
Updated over a week ago

Collections Settings

Learn more about the Collections Settings
Frederick avatar
Written by Frederick
Updated over a week ago

How to Remove LimeSpot Personalizer Code Manually?

A guide on how to remove Personalizer code from the store theme.
Michael Torres avatar
Written by Michael Torres
Updated over a week ago

Does LimeSpot Personalizer have Lingering Code After Uninstalling?

What do I do with the Personalizer code?
Michael Torres avatar
Written by Michael Torres
Updated over a week ago