Jeremy Ong — Mar 06, 2017 03:12AM PST
Is there an issue with Limespot's servers? the JS files are loading really slowly.
5 Community Answers
LimeSpot Success Wizard - Mar 06, 2017 at 03:39PM PST
Thanks for reaching out to our support team. We’re aware of the issue and are currently working on servers responsible for Southeast Asia. Thanks for your patience, Jeremy. For more information, please email firstname.lastname@example.org.
Jason - Apr 20, 2017 at 03:36PM PDT
Hi LimeSpot, is this problem still being resolved? I'm finding that the recommendations on my site are loading extremely slowly and wanted to know if you guys were still working on this?
LimeSpot Success Wizard - Apr 20, 2017 at 03:38PM PDT
Thanks for your inquiry. Yes, we’re still working hard behind the scenes! :-)
Jason - Apr 20, 2017 at 08:18PM PDT
Thanks for the speedy reply Angus, can you please let me know once it has all been resolved so that I can test it out on my site?
LimeSpot Success Wizard - Apr 21, 2017 at 10:56AM PDT
Absolutely! Can I ask you to create a ticket by emailing email@example.com so that it’ll be easier to keep track of this ticket on our end? :-) Thanks in advance!