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APP broke my Shopify Store Cart function

Ashley — Jan 28, 2017 03:33PM PST

Hi there,

After installing the Limespot APP, it stuffed up my shopping cart experience completely. From showing no products added to the cart although it's actually added' to showing other products on my shopping cart when I was adding another product. I've tried to uninstall the cart but it doesn't uninstall itself either.
Could you resolve this problem ASAP? my Shopify store: eodstyle.myshopify.com


1 Community Answers

LimeSpot Success Wizard - Jan 30, 2017 at 09:43AM PST

LimeSpot Agent

Hi Ashley,

I hope you don’t mind me replying the same thing I wrote in response to your other message. “Thanks for reaching out to our support team. I’d be more than happy to take a look at what happened, but I noticed that you’ve uninstalled LimeSpot so I, unfortunately, can’t do anything at this time. Would you be willing to re-install LimeSpot so that we can have our tech team look into the issue? There’s nothing more that we want than to resolve this issue for you and send you and your store on your way! I’m sure it’s not a difficult fix. Let me know if this works for you!”

I’m looking forward to helping you out with this,
Angus

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