Intelligent Product Recommendations

LimeSpot's recommendation boxes use product attributes, real-time store-wide behavior patterns, and individual behavior to intelligently help customers find what they are looking for.

  • Related Items: Items that are similar to the item that is currently being viewed or purchased.
  • Cross-sell Items: Items that are usually sold together with the ones your customers are currently viewing or purchasing.
    On the features page, you can select an action when the Cross-Sell recommendation box is active, but there are no Cross-Sell items assigned:
    • Hide the Cross-Sell recommendation box
    • Show the items from any one of your Shopify collections: You can choose to display the items from one of your collections, sorted by their item popularity, when the active Cross-Sell recommendation box does not have any items assigned to it.
  • Upsell Items: Items that you want to feature to your customers to boost sales in the cart page. 
    There are a few Upsell recommendation box settings that you need to modify on the features page. These settings include:
    • Upsell Message: Create your custom upsell message. Please refer to this kb article for detailed instructions.
    • Maximum # of Item: Assign the maximum number of items you'd like to upsell on the cart page (default = 5).
    • No Upsell Items Selected: When the upsell recommendation box is active but there are no upsell items assigned, you have to choose from the following options:
      • Hide the Upsell recommendation Box
      • Show the Most Popular Items
      • Show the Trending Items
      • Show the Related Items
    • Upsell Items Ordering: Choose the ordering you'd like to apply on the upsell items:
      • Original: The upsell items will be ordered by their original ordering that you assign to them on the Upsell / Cross-sell Settings page.
      • Popularity: The upsell items will be ordered by their popularity ranking.
      • Trending: The upsell items will be ordered by their trending ranking.
      • Price - High to Low: The upsell items will be ordered by their Price (High to Low).
      • Price - Low to High: The upsell items will be ordered by their Price (Low to High).
      • Randomize every time: The upsell items will have a random order everytime the cart page loads.
  • You May Like: Show your customers recommendations based on their actions and behavior on your site. A combination and cross-section of related items for the recently viewed products helps with better discovery.
  • Most Popular Items: Use social proof to entice your customers with the most popular items on your website, and the most popular items from the collection currently being viewed.
    • (Collection Pages) Most Popular in this Collection: Let your customers know what most popular items are in each collection.
    • (Product Pages) Most Popular in the
      • Entire Store: Display the most popular items across your store.
      • Item's Collection: Show the most popular items from the collection that the currently viewed item belongs to.
      • NOTE: Some products might belong to more than one collection. If you want to display the Most Popular items that belong to the product's particular collection, tag that product with your desired collection's Title. For example, let's say you're selling an earing (XXX) that is both in the summer collection and earrings collection. If you desire to display Most Popular items in the earrings collection on XXX's page, tag XXX with the earrings collection keyword in Shopify. This tells our engine to show Most Popular items from the earrings collection in the Most Popular recommendation box on XXX's page.
  • Recently Viewed Items: Remind shoppers of items they considered buying before.
  • Trending Items: Capitalize on quick changes in the Internet's landscape by showing which of your items are going viral.
  • New Arrivals: Allow LimeSpot to automatically discover and showcase the newly added products to your store.
    • (Collection Pages) New Arrivals in the
      • Entire Store: Display the new arrival items across your store.
      • Current Collection: Let your customers know what new arrival items are in each collection.
    • (Product Pages) New Arrivals in the
      • Entire Store: Display the new arrival items across your store.
      • Item's Collection: Show the new arrival items from the collection that the currently viewed item belongs to.
      • NOTE: Some products might belong to more than one collection. If you want to display the New Arrival items that belong to the product's particular collection, tag that product with your desired collection's Title. For example, let's say you're selling an earing (XXX) that is both in the summer collection and earrings collection. If you desire to display Most Popular items in the earrings collection on XXX's page, tag XXX with the earrings collection keyword in Shopify. This tells our engine to show New Arrival items from the earrings collection in the New Arrival recommendation box on XXX's page.
  • Featured Collection: Promote any of your existing collections on any of your store pages.
  • Frequently Bought Together: Show your customers the products that are frequently bought together with the ones they are currently viewing or purchasing.

You can easily place different intelligent recommendation boxes on different pages of your online store, including the Home pageProduct pagesCollection pagesCart page404 pageSearch page and Blog pages.
To do so:
 

  1. Go to your LimeSpot Administration Panel.
  2. Go to Features on the left menu.
  3. Click on Intelligent Product Recommendations tab. (This option is always on by default)
  4. Turn this option on.
  5. Choose your preferred appearance for the recommendation boxes (Neat or Cards). You can try both and see which one best matches your theme.
  6. Set the Installation Settings to Advanced.
  7. Choose the recommendation boxes you want to have on each of your store's pages by navigating through the page tabs.
  8. Set the Appearance Settings to Advanced.
  9. Choose your desired settings for recommendation boxes for each page individually so their behavior best matches your store:
    • Add to Cart Overlay: This setting allows you to add Add to Cart button on your products in the LimeSpot generated recommendation boxes. This enables the customers to add their favourite item to cart right from the recommendaton box. If the item has more than one variant they can first choose the variant and then the item will be added to cart automatically.
      You can choose your Add to Cart Overlay feature to appear in one of the following 3 ways on each one of your store pages:
      • Always Display: By choosing this option, the Add to Cart Overlay button will always appear on the products listed in the LimeSpot-generated recommendation boxes.
      • Overlay on Hover: By choosing this option, the Add to Cart Overlay button will only show while users' mouse hovers over the product.
        NOTE: Add to Cart Overlay will automatically switch to 'Always Display' mode on Mobile Devices.
      • Disabled: By choosing this option, you disable the Add to Cart Overlay feature on your LimeSpot generated recommendation boxes.
    • Box Properties:
      • Display Navigation Arrows: This option allows you to choose the behavior of the recommendation boxes' navigation arrows.
        • Pop out (Animated): when someone mouses over a recommendation box, the navigation arrows will appear with an animation. They are otherwise hidden.
        • Appear in place (Toggle): the arrows will appear upon mouse over without an animation. They are otherwise hidden.
      • Auto-scroll Interval: You can set time intervals for the items to automatically scroll in the recommendation boxes. If you set the interval to 0, there will be no automatic scrolling of the images in the recommendation boxes.
      • Maximum Number of Items: You can set the maximum number of items displayed in each recommendation box. The maximum number of items displayed in each recommendation box has a default value of 20. If you want to display fewer items you can reduce the amount accordingly.
    • Image Properties: in this section you can set your image properties such as width, height, right margin, and the appearance of the image border. The preview box on the right side reflects your changes instantly so you can see what the image container will look like.
  10. You can easily change the ordering of the recommendation boxes on each one of your store's pages individually. To do so, you just need to a drag & drop.

    NOTE for Shopify Subscribers: This feature is not available for Shopify accounts. If you are interested in rearranging the recommendation boxes on your store's different pages, please navigate to the liquid file of the page that you want to make ordering changes (Shopify admin panel > Online Store > Themes > Edit HTML/CSS > under templates e.g. collection.liquid). Scroll down to the end of the liquid file and find LimeSpot's includes ({% include 'limespot-collection-box' %}). Simply change the ordering of the recommendation boxes by cutting and pasting them to your desirable location.

  11. On the General tab, you'll be able to set the global display settings of the recommendation boxes. These display settings will be consistent all over your online store for all the recommendation boxes that you're using.
    You can choose whether you want to:
    • Show Sale's Tag on the items that are on sale. You can also change the Sale's Tag Text. Its default value is SALE.
      • NOTE: If you would like to add a percentage on your Sale's tag, simply add "{percentage}%" to the Sale's Tag Label box.
    • Show the zero's that appear after decimal point.
    • Enable zooming of the item images upon user hover over action.
    • Show User Ratings such as the Shopify Product Reviews and Yotpo Reviews if installed
  12.  
  13. Once you're done with feature settings, save the changes.
  14. After saving the changes, you will see the message below. You will be redirected to the LimeSpot admin panel and will be notified with an email (With the subject "LimeSpot Task Complete!") when the changes are applied.



Next Step: Intelligent Product Pages.
Previous Step: Features

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